You can set up your work or school account on the Microsoft Authenticator app for Android or iOS. Select the box next to the Alternate authentication phone option, and then type in a secondary phone number where you can receive phone calls if you can't access your primary device.Īdd a new account to the Microsoft authenticator app To change your phone numbersįrom the How would you like to respond? section of the Additional security verification page, update the phone number information for your Authentication phone (your primary mobile device) and your Office phone. Important: Microsoft strongly recommends that you add a secondary phone number to help prevent being locked out of your account if your primary phone is lost or stolen, or if you get a new phone and no longer have your original, primary phone number. You can add new phone numbers, or update existing numbers, from the Additional security verification page. Use verification code from app: You'll use your authenticator app to get a verification code you'll type into the prompt from your work or school account. You must enter this code into the verification prompt for your work or school account.Ĭall my office phone: You'll get a phone call on your office phone, asking you to verify your information - usually by entering your PIN.

Text code to my authentication phone: You'll get a verification code as part of a text message on your mobile device. Notify me through app: You'll be notified through your authenticator app that you have a waiting verification prompt.Ĭall my authentication phone: You'll get a phone call on your mobile device, asking you to verify your information - usually by entering your PIN. You'll see all of the options, but you can select only the ones that are made available to you by your organization. If you decide that you want to change the default security verification method you're using, here's how:įrom the Additional security verification page. page, select the method to use from the What's your preferred option list. Depending on your organization's requirements, this can be a notification or verification code through an authenticator app, a text message, or a phone call. Change your default security verification methodĪfter you sign in to your work or school account with your user name and password, you'll automatically be presented with your chosen security verification method. App passwords should be used only for apps that don't support two-factor verification. Note: For information about using the App passwords section of the Additional security verification page, see Manage app passwords for two-factor verification.

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